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FAQ
Shipping
Delivery problems
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Timelines and costs
Delivery times
Track your order
Delivery problems
Returns and after-sales assistance
Returns and replacements
After-sales support
Electrical devices
Shipping
Timing, costs and shipping problems.
Timelines and costs
What are the shipping costs?
Which courier will handle my order?
Delivery times
How long does shipping and delivery take?
How long does it take to process and ship orders?
Track your order
How can I track my order?
Delivery problems
My order was returned to sender and cancelled
My order says it was delivered, but I haven’t received it. What should I do?
The delivery driver can't find my address. What should I do?
What if I’m not home when my order is delivered?
How do I correctly fill in the address section?
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