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FAQ
Orders
Account
Account Management
Log-in problems
Orders
Orders and questions
Editing and cancelling an order
Discounts and discount codes
Products
Product use and warranties
Social
Payments
Payment methods
Payment problems
Shipping
Timelines and costs
Delivery problems
Returns and after-sales assistance
Returns and replacements
After-sales support
Electrical devices
Orders
Ordering, changes and cancellations.
Orders and questions
How can I place an order?
I can't complete my order. What can I do?
Can I place an order over the phone?
How can I tell if my order has been placed successfully?
How do I get the invoice?
The product I want is no longer available. What can I do?
See more
Editing and cancelling an order
Can I edit my order?
Can I change the delivery address?
Can I cancel my order?
I have cancelled an order. How long does it take for the refund to be processed?
Discounts and discount codes
Is there a discount code for my first purchase?
Are there any discounts for large orders?
How do Gift Cards work?
