FAQ
English
Deutsch
Español
Français
Italiano
Go to website
Deutsch
Español
Français
Italiano
Timelines and costs
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Timelines and costs
Delivery times
Track your order
Delivery problems
Returns and after-sales assistance
Returns and replacements
After-sales support
Electrical devices
Back to home
FAQ
Shipping
Timelines and costs
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Timelines and costs
Delivery times
Track your order
Delivery problems
Returns and after-sales assistance
Returns and replacements
After-sales support
Electrical devices
Which courier will handle my order?
For England & Wales, we use Royal Mail for standard delivery and DPD for express delivery.
For Scotland, all orders are shipped via FedEx.