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Returns and after-sales assistance
My Account
Create an account
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product application procedure
Useful tools for choosing products
Passione Beauty on social medias
Payments
Payment methods
Payment Issues
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
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FAQ
Returns and after-sales assistance
My Account
Create an account
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product application procedure
Useful tools for choosing products
Passione Beauty on social medias
Payments
Payment methods
Payment Issues
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
Returns and after-sales assistance
Return policy and assistance for orders received.
Returns
What to do if the order arrives damaged?
Can I make a return?
When to expect the refund for a return?
After-sales assistance
There is a product in my parcel that was sent to me by mistake. What should I do?
The product I ordered arrived damaged/defective
There is one item missing from my order. What should I do?
Electrical devices
Warranty
Malfunctioning of electronic devices
