1. FAQ
  2. Shipping
  3. Delivery problems

The delivery driver can't find my address. What should I do?

If the name on the order doesn't match the one on your intercom, or if the address is incorrect, the driver may report 'Unknown Recipient/Undeliverable.'

In this case, you can arrange for a redelivery by following the driver's instructions.
Don't forget to update your address in your account to avoid any issues with future deliveries.

If you need assistance, feel free to call us at +441952984229 or email us at info_uk@passionebeauty.com