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      1. FAQ
      2. Returns and after-sales assistance
      3. Electrical devices
      • Account
        • Account Management
        • Log-in problems
      • Orders
        • Orders and questions
        • Editing and cancelling an order
        • Discounts and discount codes
      • Products
        • Product use and warranties
        • Social
      • Payments
        • Payment methods
        • Payment problems
      • Shipping
        • Timelines and costs
        • Delivery problems
      • Returns and after-sales assistance
        • Returns and replacements
        • After-sales support
        • Electrical devices

      Returns and after-sales assistance

      Return policy and assistance for orders received.

      Returns and replacements

      • I received my order, but one product is damaged or defective. What should I do?
      • Can I make a return?
      • When will I receive my refund for the return?

      After-sales support

      • I received the order but one product is wrong. What can I do?
      • I received my order, but one item is missing. What should I do?

      Electrical devices

      • I'm experiencing issues with an electrical device. What can I do?
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