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FAQ
Returns and after-sales assistance
After-sales assistance
My Account
Create an account
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product application procedure
Useful tools for choosing products
Passione Beauty on social medias
Payments
Payment methods
Payment Issues
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
There is one item missing from my order. What should I do?
Please send an e-mail to
info_uk@passionebeauty.com
providing your order number, a photo of all products received and a brief description of the problem encountered.