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FAQ
Shipping
Shipping costs
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
How can I get free delivery?
Free shipping for orders over £60 with Standard 48/72h delivery.
Free shipping for orders over £80 with Express 24h delivery.
