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Orders and questions
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
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FAQ
Orders
Orders and questions
Account
Account Management
Log-in problems
Deleting an account
Orders
Orders and questions
Editing and cancelling an order
Sold-out products and shopping tips
Discounts and discount codes
Products
Product use and warranties
Useful tools for choosing products
Social
Payments
Payment methods
Payment problems
Shipping
Shipping costs
Address changes
Delivery times
Track your order
Shipping abroad
Delivery problems
Returns and after-sales assistance
Returns
After-sales assistance
Electrical devices
Can I place an order by telephone?
We can provide you with phone assistance, but we are unable to place the order on your behalf.
The order must be placed by you directly through the
website
.
Guest checkout is not available.