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FAQ
Orders
Orders
Ordering, changes and cancellations.
Orders and questions
How can I place an order?
I can't complete my order. What can I do?
Can I place an order over the phone?
How can I tell if my order has been placed successfully?
How do I get the invoice?
The product I want is no longer available. What can I do?
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Editing and cancelling an order
Can I edit my order?
Can I change the delivery address?
Can I cancel my order?
I have cancelled an order. How long does it take for the refund to be processed?
Discounts and discount codes
Is there a discount code for my first purchase?
Are there any discounts for large orders?
How do Gift Cards work?